Today’s local headline was about fraudulent charges posted against a few of our member’s accounts. This was related to the breach which also made headlines late yesterday and today. Heartland Payment Systems has issued a statement about the security breach at www.2008breach.com. You can read what we said about it here on our main website. You can also rest assured that there was no breach at the credit union or with any of our vendors. But right now I want to say “Thank You” to the anonymous member who, just 15 minutes after the initial story came out on the Register & Bee website, went online to speak up on our behalf. Here’s what was said:
“PCU is doing an excellent job of handling this. I had my money back within 1 hour of discovering the fraudulent charges. They also said they are going to call people who have suspicious activity on their account who may not do online banking and find the error.
It’s nice to know when something like this happens that they are going to do everything to make it right for you.”