First Impressions of NetBranch Mobile

March 27, 2009

NetBranch Mobile has been live for two weeks now.  My first impression is “Wow I love this!”.  I find that I’m using it more often at home than I thought.  I’ll use NetBranch Mobile if the computer is turned off or if my wife is using it.   I’ve used it to quickly pay a bill while sitting at the dinner table or waiting at swim lessons.  I’ve been using it on my Palm TX wherever there’s a wifi connection.  If I had a mobile phone I think I would use it all over the place.

The security features are just as strong as NetBranch because the features are more limited.  NetBranch Mobile cannot create new bills, only pay existing ones.  It can only transfer within your accounts at the credit union.  It is not able to transfer outside of the credit union like our full Online Billpay can.  I like how it doesn’t show any private or personal information on the screen.

The only tip I have for using NetBranch Mobile is this.  Double check your MFA security questions and choose more simple answers for them.    A simple, short one word answer is best.  That makes it a little faster to logon to NetBranch Mobile.  I’m interested to hear what other Piedmont CU NetBranch users think of NetBranch Mobile.  So far I really like it alot!  I may finally decide to ditch my Palm TX get a real mobile phone!